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Terms and Conditions

Know Before You Go

⭐⭐⭐⭐⭐ Service was exceptional, she came on her day off to assist me planning my vacation. Check her out if you want the perfect. - April Cabral

Terms and Conditions

Somerset Tours & Travel, Ltd

PLEASE READ THIS. IT CONSTITUTES PART OF YOUR CONTRACT FOR YOUR TRIP AND ANY RELATED SERVICES. PLEASE LET US KNOW IF YOU HAVE ANY QUESTIONS.


Somerset Tours & Travel, Ltd are herein referred to as “Somerset Tours. Somerset Travel”, “Somerset Tours & Travel”, “Stunning Destination Wedding”, Somerset Tours & Travel, “We”, “Us”, and “Our”.


Booking Passenger is herein referred to as “Booking Passenger”, “Passenger”, “Traveler”, and “You”.


Please thoroughly review these Terms and Conditions of Somerset Tours & Travel, Ltd. The Booking Passenger(s) of this notice will be the only recipient of the booking receipt, invoice and terms, and conditions. It is the sole responsibility of the Booking Passenger(s) to inform all other Passengers traveling together or sharing the room of the contents of these Terms and Conditions. The Booking Passenger(s), by accepting this receipt and making payment to Somerset Tours & Travel, acknowledges that they have been advised of, reviewed, and hereby accept these Terms and Conditions and contract for travel related services. The Booking Passenger is financially responsible for all bookings in their group. You acknowledge and agree that we may change these Terms and Conditions from time to time and that those changes become effective immediately. You agree to be bound by the Terms and Conditions that are in effect at the time of your travel or cancellation, whichever applies. You agree that it is your responsibility to be familiar with these Terms and Conditions and to check back from time to time for any changes.


COVID-19 Release: The client expressly acknowledges that naturally occurring diseases and viruses (including, but not limited to, the currently widespread COVID-19) may be present and actively occurring in all environments in which your vacation will take place. You acknowledge the novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. You acknowledge that COVID-19 has made travel uncertain due to government closures and travel restrictions. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact (however the exact method of spread remains unknown). You also understand that if you are older or have underlying conditions, you may be more prone to serious infection and death due to COVID-19. As a result of the highly infectious nature of this disease, federal, state, and local governments and federal and state health agencies recommend social distancing, wearing of PPE (including masks), and have, in many locations, prohibited the congregation of groups of people. You acknowledge that exposure to such viruses or disease is an inherent risk of traveling, that cannot be controlled or eliminated by Somerset Tours & Travel.


By making a booking at this time, you acknowledge the highly contagious nature of COVID-19 and voluntarily assume the risk for yourself and any minors traveling with you, that you or they may be exposed to or infected by COVID-19 by traveling and that such exposure or infection may result in personal injury, illness, permanent disability, and death. You acknowledge that due to the uncertainty of travel at this time, your trip may be postponed or cancelled or changes may be made to itineraries due to closures of certain sites or activities, for which there may be no refund. You understand that you may become sick before the trip and may not be able to travel and such cancellation will be subject to our cancellation terms below. You also acknowledge that you may become sick during the trip and that your travel plans may change, for which we will not be liable.


You understand the description of the risks due to COVID-19 is not complete and that unknown or unanticipated risks may result in injury, illness, death, or any other loss. You agree that having considered these risks, you, for yourself, and any minors traveling with you, desire to book travel at this time and that you freely and voluntarily assume complete personal responsibility for the risk of exposure, illness, death, delay, postponement, change, and cancellation due to COVID-19, for yourself and any minors traveling with you, even if such injuries or losses occur in a manner that is not foreseeable at the time the booking is made.


You agree that due to uncertainty caused by COVID 19, Somerset Tours & Travel has strongly encouraged the purchase of travel protection coverage including cancel for any reason coverage, and that should you fail to purchase travel protection coverage, Somerset Tours & Travel shall not be liable to any losses howsoever arising.


You, for yourself, and any minors traveling with you, and on behalf of my and their heirs, assigns, personal representatives and next of kin, HEREBY RELEASE, INDEMNIFY, AND HOLD HARMLESS Somerset Tours & Travel, its officers, agents, and/or employees, suppliers, and other participants (RELEASEES), from any and all claims, demands, losses, and liability arising out of or related to any POSTPONEMENT, CANCELLATION, CHANGES, INJURY, DISABILITY, DEATH OR ANY OTHER LOSS you may suffer due to exposure, infection, spread, closure, and travel restrictions related to COVID- 19, WHETHER ARISING FROM THE NEGLIGENCE OF THE RELEASEES OR OTHERWISE, to the fullest extent permitted by law.


DISCLAIMER: Somerset Tours & Travel is acting as a mere agent for suppliers in selling travel-related services, or in accepting reservations or bookings for services that are not directly owned or operated by this travel agency (such as but not limited to air and ground transportation, hotel accommodations, meals, tours, cruises). Somerset Tours & Travel is an independent contractor and is not an employee, agent, or representative of any of these suppliers. All suppliers are independent contractors and are not agents or employees or representatives of Somerset Tours & Travel. All travel services arranged by Somerset Tours & Travel are subject to any and all applicable laws, regulations, tariffs, and the terms and conditions of any agreement with a supplier. Somerset Tours & Travel shall not be responsible for breach of contract or any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay, or injury to the Passenger(s). Somerset Tours & Travel shall not be responsible for failure to perform any obligation of this contract due to unforeseen circumstances or causes beyond our reasonable control, including but not limited to acts of God (Force Majeure), war, riot, acts of civil/military authorities, social or labor unrest, mechanical or construction failures or difficulties, climatic conditions, criminal acts, fire, floods, disease, epidemics, pandemic, labor strikes or any other actions, omissions or conditions outside the agency’s control and disclaims all responsibility or liability for loss, damage or injury.


PASSPORTS: Everyone, including children and infants, must have a valid passport to travel internationally (not the Passport Card). Failure to comply will result in denial of boarding, no refund, no exceptions. Somerset Tours & Travel is not responsible for passports in any way. Passports are required to be valid for at least 6 months from your return date. Many countries require that your passport has at least two completely blank pages to be valid. Please take a moment now to check on your passport validity. If your passport expires within 6 months of your flight home, or if it does not have enough blank pages, please be sure to get it renewed before your trip to avoid being denied boarding. The rates we provide are for passengers carrying a US passport. Hotels reserve the right to change the rates for passengers booking a US rate but checking in with a non-US passport. Citizens of other countries require a valid passport and may also require additional documents. Such persons should contact the consulates of countries to be visited and obtain proper documents before departure. The possession of a required and valid passport and visas is the sole responsibility of the passenger(s).


TRAVEL DOCUMENTS: Passenger(s) assumes sole responsibility to independently confirm all documentation requirements for all passport, visa, vaccination, or other entry and/or travel requirements of each destination. Passenger(s) assumes sole responsibility for, and hereby releases Somerset Tours & Travel from any claims or responsibility for any and all damages incurred as a result of Passenger’s failure to comply with applicable documentation requirements, including but not limited the requirement that all Passengers procure, and have on their person the proper travel documents at all times. Somerset Tours & Travel recommends the Passengers consult with the appropriate domestic and foreign governmental agencies for the current document requirements. By agreeing to Somerset Tours & Travel terms & conditions, you are authorizing Somerset Tours & Travel and its agents to accept the passenger contract and all terms associated with your reservation as received by Somerset Tours & Travel.


It is your sole responsibility to secure and/or pay for any and all visas, reciprocity fees, affidavits, immunizations, etc. that are required to be permitted entry into each destination. In some countries, you may be subject to entry (reciprocity) fees and/or departure taxes/ exit fees which will be collected at the airports upon entry/departure by local government authorities. Please note that entry to any country may be refused even if the required information and travel documents are complete.


BOOKING ACCURACY/LEGAL NAMES: Passenger(s) is required to verify the accuracy of each legal passport first, middle & last names listed on the invoice and travel documents. It is mandatory that passenger names be identical to the names as they appear on passports, booking, and travel documents. Penalties associated with name changes are the sole responsibility of the passenger(s). Passenger(s) is required to immediately review all aspects of their booking to verify (but not limited to): passenger names, mailing address, email address, telephone number, date of birth, pricing, airfare, arrival/departure airports, accommodations, and organized activities on your booking receipt. Please notify Somerset Tours & Travel immediately if any omissions and/or corrections are needed regarding the booking details. Passenger(s) voluntarily assumes full & sole responsibility for any and all risks and/or costs involved with failure to report such errors and/or omissions within 24 hours of booking.


PAYMENTS: Somerset Tours & Travel holds reservations until the deposit due date. If deposit/payment is not received by Somerset Tours & Travel on or before the deposit due date, reservations are automatically cancelled and prices are subject to change. Failure to remit final payments on or before the final payment date will automatically put your booking at risk of cancellation and will result in a $50 late fee. Bookings not paid within 7 days of the final payment date will automatically cancel and all payments will be forfeited. Please contact us immediately, and in advance of your payment due date, if you will be unable to meet this obligation. Without limitation, Passenger(s) voluntarily holds Somerset Tours & Travel harmless for cancellation of any booking for either late payment or declination of a credit card. Payments are only accepted through our online payment system. Payments are never automatic unless pre-authorized through our system. We cannot take phone payments, checks, bank transfers, or any other method of payment.


While our suppliers do accept major credit cards including Visa, Mastercard, American Express, and Discover, Passenger(s) must provide to us a signed credit card charge authorization agreement or click authorization for every transaction for your trip. Your authorization is a binding agreement for us to charge your card and as such you waive any right to chargeback in the case of cancellation for any cause (excepting fraud), including a Force Majeure event, as defined herein, and agree to refund policies and procedures as outlined in these Terms and Conditions. In the event any Passenger(s) attempts to chargeback, reverse, or recollect a trip payment already made without the authorization of Somerset Tours & Travel, we reserve the right to collect all additional costs, fees and expenses associated with such chargeback, reversal or recollection, including, without limitation, attorney fees.


PRICING: Prices and availability quoted by Somerset Tours & Travel are not guaranteed until the deposit is fully paid. Pricing and availability may change without notice. Passenger(s) agrees that Somerset Tours & Travel is not responsible for any errors or omissions in any quotes, advertisements, including on our website, resulting in inventory, content, or pricing discrepancies nor is Somerset Tours & Travel responsible for any errors or omissions that may occur as a result of incorrect information from third parties or suppliers. Suppliers reserve the right not to honor any published prices that it determines were erroneous due to electronic, printing, or clerical error. You acknowledge this right and agree to hold Somerset Tours & Travel harmless for any actions or damages arising from supplier pricing. Somerset Tours & Travel reserves the right to charge Passenger(s) for any increase in taxes, fees, or surcharges (i.e. fuel). Passenger(s) acknowledge this right and agree to pay any such additional taxes, fees, and surcharges.


REVISION POLICIES: Any change made to a reservation will incur a non-refundable $50 per person Revision Fee in addition to any increase in trip cost. All revision requests must be in writing and sent to your Somerset Tours & Travel agent by email. Your revision will be confirmed via email if and when it is processed. Revisions are based on availability, subject to supplier approval, and are not guaranteed. Revisions made after final payment has been paid are subject to Cancellation Policies.


CANCELLATION POLICIES: Somerset Tours & Travel is required to pay all suppliers well in advance of your trip date. All suppliers have their own cancellation policies, which apply to your booking. Should a cancellation become necessary, please inform your Somerset Tours & Travel agent immediately in writing by email and request a written confirmation of your cancellation. Upon receipt, Somerset Tours & Travel will follow industry procedures for any applicable refunds as outlined in the supplier’s terms and subject to their review. If you are entitled to a refund, please note that the supplier is responsible for this refund, not Somerset Tours & Travel. Generally, flight tickets, hotel reservation and other items provided for the travel cannot be refunded. We are not responsible for a supplier’s failure to pay a refund.


REFUND POLICY: All deposits and payments made to or through Somerset Tours & Travel are non-refundable. Because we strictly adhere to our cancellation and refund policy, Travel Protection is strongly encouraged. If Travel Protection has been declined, there are no refunds for changes or cancellations and Somerset Tours & Travel will have no further liability to you. If Travel Protection has been purchased, refunds are subject to the insurance policy and a claim must be filed with the insurance company and are subject to a non-refundable $100 per person fee imposed by Somerset Tours & Travel.


TRAVEL PROTECTION: Travel Protection is strongly recommended. As your travel agent, we have a professional responsibility to recommend the purchase of Travel Protection to protect both you and your vacation. Such plan, at a minimum, should cover Trip Cancellation or Interruption, Cancel for Any Reason, Medical Expense, Emergency Evacuation/Repatriation, and Baggage. Travel Protection plans can help protect you in the event of loss of non-refundable trip deposits and payments that result from cancellation or trip interruption (due to a covered reason such as injury or illness before or during the trip) and can also help with reimbursement for medical emergency costs (including very costly medical evacuation costs), missed connections and baggage loss. While we may be able to offer some coverage through the tour operator/supplier we use to book your trip, there are other third-party insurance providers for you to consult with. This responsibility rests solely with each Passenger and we advise you to do your research and find coverage that best fits your individual needs. Somerset Tours & Travel is limited to advising you of the need for such coverage and is not qualified to answer technical questions about the benefits, exclusions, and conditions of travel protection plans. Somerset Tours & Travel cannot evaluate the adequacy of the prospective insured’s existing insurance coverage. If you have any questions about your Travel Protection, please call your insurer or insurance agent or broker. All claims filed with the insurance provider are reviewed, accepted, or declined at the sole decision and discretion of the insurance provider and not Somerset Tours & Travel.


Certain countries have a requirement for foreign visitors to have valid medical insurance on entry. Somerset Tours & Travel cannot be held responsible for denied entry if any Passenger(s) is unable to provide details to authorities of insurance or denial of entry for any reason. Declining travel protection plan coverage could result in the loss of your travel cost and/or require more money to correct the situation. You also acknowledge that without this coverage, there may be no way to recoup any losses, costs, or expenses incurred. If you choose to travel without adequate coverage, we will not be liable for any of your losses howsoever arising, for which travel protection plan coverage would otherwise have been available.


FORCE MAJEURE: Somerset Tours & Travel shall not be responsible for, and shall make no refund for, events beyond its control, such as, without limitation, acts of God, strikes, acts of war, terrorism or civil disturbance, government restrictions, changes of schedules or operational decisions of air carriers, terrorist activity or the threat thereof, industrial action, natural or nuclear activity, epidemic, pandemic, illness, physical injury, quarantine, medical or customs or immigration regulation, delay, or cancellation, adverse weather conditions, fire, or for acts or omission of Third Parties or other parties not under the control of Somerset Tours & Travel and all similar events outside our control.


TRAVEL ALERTS: It is each Passengers’s responsibility to educate themselves on current travel alerts by visiting http://travel.state.gov


Suggested reference materials for passport, visa, health requirements as well as travel advisories:


By offering travel to any particular destination, we do not represent that travel in such destination is safe or without risk. Should you choose to travel to a country that has been issued a travel warning or advisory, Somerset Tours & Travel will not be liable for damages or losses that result from travel to such destinations.


It is essential that you see your physician before booking your trip and before traveling to make sure that you have taken all necessary health precautions. Some vaccinations require more than one visit with a period of weeks between injections. You should visit your physician at least 6 weeks before departure. For up to date medical advice we strongly recommend that you visit the Centers for Disease Control and Prevention (CDC) travelers’ health page:

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Understand Our Policies

Reach out if you have any questions about our terms and conditions.

Our Location

Address:

103 Swansea Mall Dr #5, Swansea, MA 02777, USA

Phone Number:

(508) 215-7771

Email Address:

welcome@somersettours.com

Office:

(774) 365-4288

Open daily. Walk ins are welcome. Appointments encouraged for your convenience.

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